Writing Practice Activity
Formal Letter Task
Sample Answer
Dear Sir/Madam,
I am writing to inform you about an issue with an item I recently purchased from your online store. On August 15th, I ordered a [specific item, e.g., "Samsung Galaxy S21 smartphone"] (Order Number: XYZ12345). Unfortunately, when the package arrived on August 20th, I found that the screen was cracked, despite the box being sealed and undamaged.
I am quite disappointed, as I was looking forward to using the phone immediately. I would appreciate it if you could arrange for a replacement to be sent as soon as possible. Alternatively, I would be willing to accept a full refund if a replacement is not available.
Please let me know how you intend to resolve this matter. If I do not receive a satisfactory response within the next five business days, I will have no choice but to escalate this issue through consumer protection agencies or consider taking legal action.
Thank you for your prompt attention to this matter.
Yours faithfully,
[Your Name]
Informal Letter Task
Sample Answer
Dear [Friend's Name],
I hope this letter finds you well! I’m so excited that you’re planning to visit me soon—I can’t wait to show you around my new city!
I’ve recently moved to [City Name], and I’m absolutely loving it here. The city is full of life, with so many things to do and see. There’s a beautiful park just a few blocks from my place where I go for morning walks, and the downtown area is packed with great restaurants and cafes. The nightlife here is also pretty amazing; there’s always something happening!
When you come, we’ll definitely have to check out the local food scene—I know this great little café that serves the best brunch in town. We can also visit some of the museums, and if you’re up for it, we could even take a day trip to the nearby mountains.
I’d love for you to stay with me while you’re here. I’ve got a comfy guest room all set up for you, so you’ll feel right at home.
Can’t wait to see you and catch up! Let me know when you’re planning to come so I can make sure everything is perfect for your visit.
Take care,
[Your Name]